Our holding company is Lumsden-Wells Design Studio, company registration number 2445580, located at PO Box 111, Biggleswade, Beds SG18 8RU
We maintain the security and performance of our data handling systems in compliance with the latest GDPR rules and regulations.
We have assessed the legal basis for processing personal and business data, concluding that this is necessary on the grounds of both legal and legitimate interest for the use of data for our commercial interests and to offer user/s of our services the best possible experience.
How your information is used
Visitors to our websites
When you visit our website we collect standard internet log information and details of visitor actions. This enables us to view such information as the number of unique visitors to various parts of our site. This information is only processed in a format which does not identify the user.
In order to provide you with the best products and services, or to reply to any enquiries or emails, we collect information about you and your company (if a business) submitted to our website, conveyed during a telephone conversation/s, included in emails and mobile messaging and any other form of written or verbal communication. For example, we might keep a record of your name, telephone number, email address.
We Collect IP addresses of visitors to the website.
Brides registering on our website will automatically have their details deleted after two years, business details are retained and reviewed periodically. When a visitor registers with us at a wedding fair, their details are retained for one year (in paper format) and then securely destroyed.
Detailed below are any 3rd parties that we share your data with.
By continued use of our website, you consent to the Company collecting analytical and professional information about you and your organisation in accordance with the terms set out in this Policy. You also consent to the Company using the analytical and professional information for market research, marketing, sales, customer relationship management (CRM), operational, financial and legal purposes in accordance with the terms set out in this Policy.
Where your enquiry relates to a third party, for instance enquiring about a wedding venue or a wedding supplier, you consent to your details being forwarded to that company alone. Details gathered from our website in general will not be shared with external organisations unless we are complying with your request above. Sister companies within our group may contact you with items of interest, you can “opt out” at any time.
We offer various services to the public and wedding business. We need to hold details of the people who have requested our services in order to provide them. However, we only use details to provide the service that the person has requested and for other closely related purposes. For example, we might use information about people who have requested a service to carry out a survey to find out if we can improve or alter a wedding fair. The retention of this data is periodically reviewed.
We use a third-party provider to provide a secure payment method for all purchases from wedexuk.co.uk.
Under the Data Protection Act and EU GDPR, you have rights as an individual which you can exercise in relation to any data we hold about you, namely;
- The right to be informed; why we process the personal data, who we share the data with and how long we will store the data for (see above)
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- The right not to be subject to an automated decision
If you would like to enquire regarding the data we hold on you, please email firstname.lastname@example.org, you will be asked a few questions to validate your enquiry, we will try to deal with your request informally.
Disclosure of personal information
Complaints or queries
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate.
Links to other websites
Contact details please view contact us.